ColorTrek™ | FAQ
 

FAQ

If this page doesn't resolve your questions,
please do not hesitate to contact us.
We're always here to help!

GAMEPLAY

How do I play ColorTrek?

How can ColorTrek be interesting if the rules are so simple?

How is my performance in ColorTrek scored?

What are "Achievements"?

How do hints work?

I accidentally pressed reset! Do I have to start all over???

Can I skip a level I don't like?

The animations are too fast/too slow for my taste!

What different versions of ColorTrek exist?

What is ColorTrek Unlimited?

IN-APP PURCHASES IN THE MOBILE APP VERSIONS

My purchased level packs disappeared! What's going on?

If I buy a level pack or hint pack on one of my devices,
can I use it on my other devices?

The purchase or installation of a level pack failed!

I have a billing question! Can you help me?

OTHER QUESTIONS RELATED TO THE MOBILE APP VERSIONS

What permissions does ColorTrek require?

Can I synchronize my progress in ColorTrek across devices?

What happens if I delete and reinstall ColorTrek?

ColorTrek crashes, looks strange, or acts weird...
I think I found a bug! What can I do?

There is an update to ColorTrek! Should I install it?

QUESTIONS RELATED TO THE WEB VERSION OF COLORTREK

What happens to my progress when I close the browser window?

Can I transfer my progress from one browser/computer to another?

Can I transfer my progress from the web version to the mobile app version?

ColorTrek doesn't work or looks strange or is very slow in my browser. What can I do?

 

Last Updated: March 25th, 2016

VANDENMARS UG (haftungsbeschränkt)
Gronewaldstraße 40, 53639 Königswinter, GERMANY